Your ERP is not the problem. Getting an answer out of it is.

Follow one purchase order, from the moment it lands to the moment somebody can confirm it.

One purchase order, from arrival to confirmed. The old way.

Customer service

A purchase order lands.

Inbox
Illustrative
Purchase order attached
Tegral Materials
Unread
New order in the customer portal
Awaiting pickup
Voicemail about an order
Not transcribed
Whichever way it arrived, somebody has to key it in
email, a portal, or the phone
it waits
Pricing

Is this the price we agreed?

Quote history
Illustrative
Rev A
Agreed price
Superseded
Rev B
Agreed price
Which one?
Rev C
Agreed price
Draft, never sent
The agreed price is in one of these
somewhere in the quote history
it waits
Supply chain

Do we have the material, and where is it?

Stock position
Illustrative
Antwerp
On hand
Rotterdam
Allocated to another order
Check
In transit
Arrival not confirmed
On hand is not the same as available
another screen
it waits
Quality lab

Does the lot meet their specification?

Specification and lot
Illustrative
PropertySpecLot
Grade
Mooney viscosity
Colour
Moisture
Owned by the lab, not by the order desk
another screen, another owner
it waits
Documentation

What has to travel with the shipment?

Shipment folder
Illustrative
Safety data sheet
Filed
Certificate of analysis
Not filed
Transport declaration
Nobody is sure
Nothing ships until this folder is complete
a folder, if it was filed
it waits
Credit and approvals

Who is allowed to say yes?

Approval request
Illustrative
Credit limit
Exposure on this order
Forwarded for sign off
No reply yet
Waiting
Sits here until somebody replies
an inbox
the customer asks where their order is
Back to the customer

Confirmed.

Order confirmation
Illustrative
Sent to the customer
After every desk replied
Time from arrival to confirmed
Not measured anywhere
The customer has been waiting since the first screen
eventually

With Vailent. The first pass is done before anyone opens a screen.

  • Reads the order, the pricing, the stock position and the specification from the system of record you already run, then works out what matters
  • Nothing has to be migrated for that to work, so there is no integration project in front of it
  • Writes back only where you configure them, behind an approval gate, so your team spends its time deciding, not chasing paperwork
One order, one screen
Illustrative
Assembled
A purchase order lands.
However it arrived
Is this the price we agreed?
Pricing
Do we have the material, and where is it?
Supply chain
Does the lot meet their specification?
Quality lab
What has to travel with the shipment?
Documentation
Who is allowed to say yes?
Credit and approvals
Confirmed.
When the answers are in, not when the replies come back

Read from the system of record you already run, on the cadence you configure.

Where your ERP ends up is your decision.

Vailent beside your ERP

The common case

Your ERP keeps the record. Vailent reads from your ERP, nothing has to be migrated to turn the lights on, and modules are adopted one at a time.

Vailent replacing one function

Function by function

Quoting, onboarding, product data, replenishment. One function moves to Vailent while every other function stays in your ERP, untouched. Nothing was migrated, so stepping back is a configuration change.

Vailent as the system of record

For companies with no ERP

Where there is no ERP, the Vailent applications hold the record, so customers, products, quotes, orders and inventory are first class rather than a cache of something else.

The connection

Scoped per system. Configured per deployment.

Systems you already run
Your ERP
Your CRM
Finance and operations
Something else entirely
The seamNexusConfigured per system rather than turned on wholesale
ReadsFrom the systems you already run
WritesOnly where you configure themApproval gate before your ERP
Behind it
Every Vailent applicationNothing reaches your systems except through the seam
Direction
Read only, or write back
Read and write scope
Per system, and can be narrowed to one function
Cadence
Configured per connection
Writes that reach your ERP
Behind an approval gate
Permissions
Modeled once, enforced across every application
A new connection
A configuration exercise

Tell us what you run. If a connector does not exist yet, we will say so plainly rather than imply otherwise.

Before you ask

Questions we get asked.

Do we have to replace our ERP?

No. The common path leaves it where it is and reads from it, and replacing a function is available when you want it.

Will this write back into our system of record?

Only where you configure it to, and an approval gate sits in front of the writes that reach your ERP.

What if we do not have an ERP?

Then you are not blocked. The applications are built to hold the record themselves.

How long before we see anything?

First connection lands in week one of a typical rollout, and modules go live one at a time.

Bring us the system you already have.

Or the one you are trying to get rid of. Both conversations start with the same order, and the same question about where its answers live.